FAQ

Q: When will my order be shipped? A: We aim to ship out all orders with the intention of having them in your hands by Spring Break.

Q: What is the expected delivery time for my order? A: Depending on your location and shipping method chosen at checkout, delivery times may vary. However, our goal is to ensure that your order arrives in time for your Spring Break plans.

Q: What if there are issues with packaging or delivery? A: If you encounter any issues with packaging, delivery, or have any concerns regarding your order, please don't hesitate to reach out to us. You can email us at [YSOBITR@email.com] or send us a direct message on Instagram at @ysoBitr. We're here to assist you and ensure your experience with us is exceptional.

Q: How can I track my order? A: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the progress of your package as it makes its way to you.

Q: What if I need to make changes to my order after it has been placed? A: If you need to make any changes to your order, such as updating the shipping address or adding items, please contact us as soon as possible. While we cannot guarantee that changes can be made after an order has been processed, we will do our best to accommodate your request.

Q: Do you offer expedited shipping options? A: Yes, we offer expedited shipping options for customers who need their orders to arrive quickly. You can select your preferred shipping method during the checkout process.

Q: What if I have other questions not addressed here? A: If you have any additional questions or concerns that haven't been addressed in this FAQ, please feel free to reach out to us. We're always happy to assist you and provide any information you may need.